7) When do I pay my balance?
You can pay your final balance on the day of the party before you leave. We accept cash or credit cards. We do NOT accept personal checks. You may tip (optional) in cash or on a credit card.
8) When can I arrive to set-up?
You can arrive 30 minutes before your party begins to set up, and our party assistant(s) can help!
9) Will I have to worry about other parties or customers in the facility during my event?
No, all party bookings include fully private use of our facility!
10) If we decide to cancel for any reason, will we get our deposit back?
Unfortunately, your deposit is non-refundable. You are welcome to reschedule your date if your date no longer works due to change of plans, etc. However, Any cancellation/reschedule within two (2) weeks of scheduled party shall result in an additional $25.00 cancellation fee, on top of the party deposit, unless Private Party Renter can provide proof of medical emergency, family emergency or other emergency circumstances.
11) Will my guests be required to wear socks?
Socks are not required in the Café area, however ALL guests entering our play area will be required to wear socks. We also have shoe covers upon request. Socks will be available for purchase.
12) Will the coffee/ espresso bar be open during my party?
YES! Every party is staffed with a trained barista and our entire cafe menu will be available to order. There are 3 choices to structure this (please let your host know which you prefer):
1) You can purchase unlimited coffee & tea ($50) – specialty drinks are not included in this
2) You can have guests pay for their own order if they would like a drink (most common)
3) You can add guests’ orders to your party tab